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ObjectiveIdentify relevant stakeholders that can contribute to the project or have an impact on it.
Applicability

This practice spans across several phases of software development, but with diverse intensity. Below, we evaluate the intensity in the most distinct pahses:

  • Crucial: Initiation (project definition) phase
  • Important: when major decisions concerning the scope and flow of the project are made
  • Minor: other phases, in particular at requirements gathering and analysis, and releasing the project.
Context

The practice applies to all projects, but in particular to the ones that cross-cut various areas of impact or interest, and that need to be negotiated.

Addressed elements in SMM

1.1. Identification and overall management of stakeholders

Prerequisites to applynone
Recommendation
  1. Identify an initial group of stakeholders
    1. Consider teams, NRENs or individuals that could be affected or could impact the project.
    2. Look for similarities to other projects, either previous or current.
    3. Look for a dominant stakeholder, who is mostly interested in the outcome of the project.
  2. Maintain (update) the group of stakeholders
    1. Publish the list of stakeholders and their representatives.
    2. Periodically update (involve and retire) the group of stakeholders.
    3. Apply snowballing to identify new stakeholders.
    4. Categorize the stakeholders with respect to their relevance for the project (e.g., key stakeholders, who are vitally interested in the project, and the remaining stakeholders)
    5. Identify possible relationships between stakeholders
Risks
  1. The group does not include all relevant stakeholders
    1. The project may be subject to tensions, sudden changes or drifting;
    2. The decisions could be actually made/affected by people not officially involved in the project
    3. The project would be not driven by stakeholders, but rather by the project team
  2. Group of stakeholders is not updated properly
    1. The group may not reflect the actual balance of interests
Related practices
Source

This practice has been defined based on the survey, supported by the observation by the SwM team.

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