UPDATE ......From Tuesday 8 April 2025 we have changed the way that Single Sign-on works on this wiki. Please see here for more information:
Update
The following table describes levels 1, 2 and 3 for support triage.
Level | User/Responsible Party | Responsibility |
|---|---|---|
| 1 | Operations, Operations Centre (OC) | Direct users of the application. |
| 2 | Software Development Team | Responsible for configuration-related changes to the application, requests for which should be put in by Level 1 or Level 3 users via JIRA (SYS) or email (level 3 only). Should contact Level 3 for next support level. |
| 3 | AutoBAHN Team | Responsible for development and maintenance of the application. Also provide advanced support for Level 1 and Level 2 users. |
Logs Location
AutoBAHN log files: /usr/local/autobahn/autobahn-latest/logs/*.log