13-14 April, 2016

Stockholm, Sweden

The GÉANT Special Interest Group on Network Operation Centres (SIG-NOC) brings together NOC managers, engineers, developers, operators, controllers and project managers interested in NOC functions in order to share experiences and knowledge as well as to investigate the possibility of creating best common practices.


The NORDUnet office is conveniently located within a walking distance (~10 minutes) of the Stockholm Central Train Station.

Tulegatan 11

113 86, Stockholm, Sweden

  • Airports
    • Bromma ( BMA), geographically closest to the city centre and to the Sunet offices.
    • Arlanda (ARN), easily accessible via the airport train Arlanda express, 20 min to the centre. If flying around rush hour, Arlanda and Arlanda Express might be the best option.

Remote participation

Conference details (we can use my MCU meeting room) :

To connect from your desktop, go 

To connect from a phone pleas dial +45 8873 8884 use meeting ID 6943

To connect from an IP terminal, please dial: and enter meeting ID 6943

We recommend you install the desktop client beforehand.






Wednesday, 13 April 2016

09.00 - 09.15

Welcome to SIG-NOC, introductions, agenda, logistics

Jonny Lundin (NORDUnet)

09.15 - 10.15

DDoS mitigations by Cloudflare

Chris Branch (Cloudflare)

10.15 - 10.45Coffee
10.45 - 13.00

Designing inventory systems addressing the principles of a modular OSS/BSS compliant inventory

  • The design of inventory systems for backbone networks

Afrodite Sevasti (GRNET)

  • UNINETT's CMDB system

Håvard Kusslid (UNINETT)

  • AARNet to automate ordering & provisioning of various service

David Wilde (AARNet) - remotely


13.00 - 14.00Lunch
14.00 - 15.00

DDoS from an NREN point of vew

Fredrik (Hugge) Korsbäck (SUNET)


15.00 - 15.30


15.30 - 16.30

 Services focused NOCs

  • NRENs are deploying more services for their clients all the time.
  • How is your NOC dealing with these changes and what new services are you supporting?
  • ...


16.30 - 17.30Guided tour to the NORDUnet/SUNET NOC...

Attendees are invited to join the social dinner at their own expenses:


Meet in front of the office at 18:45.


Thursday, 14 April 2016

09.00 - 10.30

NOC success stories

  • Icinga integration with ticketing

Petr Hanousek (CESNET)

  • SUNET 2016 network design, a different design

Magnus Bergroth (SUNET)

10.30 - 11.00Coffee
11.00 - 12.00

NOC Tools Survey - Preliminary results

Maria Isabel Gandía Carriedo (CSUC)


12.00 - 13.00

What training are people getting right now?

  • Information gathering

  • NOC Training development - discussion session

Led by Peter Szegedi (GÉANT)

  • 5 day ITIL Service Desk training, but 5 days long
  • Get detailed description of training
  • What parts are interesting, what parts we can drop
  • Aim to narrow it down to 2 days if possible
  • Try to wrap around some SIG-NOC specific piece

Look at the planning


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