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| Time (CET) | |
|---|---|
| 03 Aug, 12:36 | Issue Reported by Cristian Bandea on slack channel #techies |
| 03 Aug, 13:02 | Andrew Jarvis sent direct Slack to Dick Visser and Konstantin Lepikhov but no response. |
| 03 Aug, 13:25 | Andrew Jarvis contacted Massimiliano Adamo, whom then investigated. Picked up by Massimiliano Adamo |
| 03 Aug, 13:46 | user-7da5d pointed out to CloudBolt and found the issue (wrong puppet environment) |
| 03 Aug, 14:00 | user-7da5d have switched off prod-idp01 VM leaving only prod-idp02 functioning |
| 03 Aug, 16:00 | Saltstack was used to fix all the servers at once |
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