Background

Every Four Hours (which is configurable) or when a user presses the Refresh Map button a message is created on the Dashboard Enterprise Service Bus (ESB) in the prodrepopulate.map.queue

Check the prodrepopulate.map.queue on http://prod-dboard01-esb.geant.net:8161/admin/browse.jsp?JMSDestination=prodrepopulate.map.queue for messages being processed.

Also check the the consumer is running: http://prod-dboard01-esb.geant.net:8161/admin/queueConsumers.jsp?JMSDestination=prodrepopulate.map.queue 

First things to check is whether the OpsDB Copier Process is running on prod-opsdb01.geant.net.

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Login into prod-dboard01-corr.geant.net

Navigate to /home/local/GEANT/dante.sanigar

Check that the process is running: pgrep java

Navigate to /tmp

Check the timestamp of the file /tmp/received : ls -lart received

tail -f /var/log/snmptraps/new-dashboard/Populator/allLog.txt