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  • When you roam and visit other countries, the European proxy servers will receive and log the following data: your realm (denoting your institution and federation) and MAC addresses. We can also receive your username if  you have not chosen to anonymise this data. When you roam to another institution within your home country we don’t receive any data because the European proxy servers are not included in that process.  The service has a legitimate interest in processing this information.

  • When you roam and visit other countries or other institutions within your federation we may also process for monitoring, measuring and reporting services, in addition to the data mentioned above, the data about visited country, visited institution and authentication outcome. The service has a legitimate interest in processing this information.

  • As part of supporting activities we maintain several public web sites (e.g. web of CAT service) where  we collect normal web server logs, i.e. timestamp of access, IP address which requested the page, the page being requested, the HTML result code, etc. The data collected is for the purpose of troubleshooting and debugging potential problems of with eduroam web servers and therefore the service has a legitimate interest in processing this information. 

  • The eduroam Operational Team maintains a database where we collect data related to NROs, IdPS and SPs to enable supporting services and improve incident response and user support. The data is provided by the NROs based on the eduroam Policy.

  • To ensure proper functioning of the eduroam Configuration Assistant Tool (CAT) we collect the identifers and e-mail addresses of the NRO and IdP admins responsible for the configurations that will be used be the end users. The service has a legitimate interest in processing this information.

Who Do We Share Data With?

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All data related to roaming are kept for a period of six months, unless a different requirement is set by legislation in individual European countries. 

Security

We support the following processes to ensure the security of your data:

  • Minimisation of personal data we collect;
  • Managing, limiting and controlling access to personal data;
  • Resilience of processing systems and services;
  • Regular testing of the effectiveness of measures implemented.

Your Rights

You have the following rights:

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