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Full explanation of technology infrastructure is provided at in eduroam Service Definition.

European Top-level RADIUS Servers (ETLRS) for the European Confederation are operated by

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SURFnet (Netherlands) and DeIC (Denmark). Top-level RADIUS Servers are deployed using Radiator software.


Supporting infrastructure
Each server has a list of connected, federation top-level domains (.nl, .dk, .hr, .de etc.) serving the appropriate NRENs. The servers also maintain exception rules for domains whose federation membership is not immediately identifiable in the realm (typically gTLD realms such as ’.edu’, ‘.eu’, ‘.net’, etc.). The servers accept requests for the federation domains they are responsible for, and subsequently forward them to the associated RADIUS server for that federation, and transport the response (i.e. result of the authentication request) back. Requests for the federation domains that the servers are not responsible for are forwarded to the proper federation TLRS. 

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Monitoring, Diagnostics and Metering

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  • to test the functionality of the FLRSs, TLRSs and the whole confederation infrastructure.
  • to collect information about the authentication traffic from the FLRSs.

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Information is provided via the monitoring website  that is operated by

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SRCE (Croatia). Monitoring website is an in-house development for GEANT project, developed and maintained by SRCE. Source code is available at ?

The eduroam monitoring and diagnostics element reports the results of the tests, both as a colour-coded map and as graphs showing the response-time behaviour. An alert system is also implemented in order to inform OT and NRO responsible stuff about any malfunctions in the service as soon as they occur.

The metering element relies on the F-Ticks tool . Information about F-Ticks, as well as the collected data, is available via the F-Ticks website [F-Ticks].that is also part of monitoring website, f-ticks sectionF-ticks tool is an in-house development for GEANT project, developed and maintained by SRCE. Source code is available at ?

Some of those are public, while others are restricted to predefined user groups. The decision on the availability of the information lies with the eduroam Steering Group (SG). The eduroam monitoring, diagnostics and metering service is run and maintained by the Operations Team (OT).

 eduroam eduroam Database

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eduroam database stores information about eduroam service such as:

  • NRO representatives and respective contacts.

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  • eduroam SP and IdP official contacts.

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  • Information about eduroam Service Providers (SP location, technical info).

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  • Monitoring information.

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  • Information about the usage of the service.

It is the obligation of the NROs to provide the above mentioned information.

Information about the eduroam database design and data collection practice is available via the monitoring website, database section. eduroam database is an in-house development for GEANT project, developed and maintained by SRCE. Source code is available at ?

[eduroam Database]. A web interface to the database is implemented, which and it allows various views of the database content. Some of these are public, while others are restricted to predefined user groups. The decision on the availability of the information lies with the eduroam SG. Data exchange with other applications related to the eduroam service is subject to prior approval by the eduroam SG. The eduroam database and its web interface is run and maintained by the OT.

Trouble Ticketing System (TTS)

The OT runs and maintains a Trouble Ticketing System (TTS) [TTS] is used for the eduroam OT in order to document its work, and to allow authorised users from the predefined user groups to report any irregularities in the eduroam service. Ovo vise ne postoji !???

eduroam Website

The eduroam website [eduroam] is run and maintained by the OT. It is the central information point for eduroam users at the same time providing information and links for all user groups (see Section 3, Users).

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