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4. How is the availability and/or feasibility of the service determined for a particular customer/service user?
E.g. if there are any customized service offerings to the service user or if the service is a part of the standard offering?There is no customised service offering. The system is designed for world-wide scalability, and new users can come in any time. The overall system is constantly monitored to see early in advance when its scalability is challenged.
5. How is the availability of resources needed to support the service determined?
E.g. availability of computer hardware, servers or network resources, etcThe system has been tested with highly parallel requests for 1.000.000 users simultaneously. The resources given in the corresponding page are sufficient to handle that load.
6. Is there any kind of customer/user subscription inventory used in the process?
E.g. database with detailed information about customers and services provided to them?
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