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This page and its child pages hold information about Operational Level Agreements (OLA), that are expressing commitment by SA2 service_name devops team eduroam-OT and other parties that delivers particular function or resource required for operations. This page should contain:

  • details on how service_name eduroam operational requirements are fulfilled and implemented in the operations
  • info on SA2 devops team eduroam-OT and external partners such as technology providers or external partner projects
  • definition of operational KPIs

RESPONSIBLE: Information provided here is initially made as an agreement of SA2 devops team, development team with eduroam-OT and if applicable external partners (during the transition phase), and revised based on the need or in a yearly service check by service_name Service Managerperiodically.


Following table summarizes all resources that are used for eduroam service and parties responsible for its delivery.

  • eduroam-OT is provided by GEANT project WP5/Task1
  • eduroam development team is provided by GEANT project WP5/Task1
  • eduroam service desk is provided by GEANT project WP9 



OperationsHardwareSoftware

ResourceTypeProvided byProvided throughDecriptionProvided byProvided throughDecriptionProduct usedProvided throughDescription
1eduroam ETLR serverTechnologySURFneteduroam-OT in SA2/T2DevOpsSURFneteduroam-OT in SA2/T2VMRadiatorSURFnet/eduroam-OTRadius server
2eduroam ETLR serverTechnologyDeICeduroam-OT in SA2/T2DevOpsDeICeduroam-OT in SA2/T2VMRadiatorDeIC /eduroam-OTRadius server
3

cat.eduroam.org &
cat-test.eduroam.org

Supporting

SRCE/CARNet

eduroam-OT in SA2/T2

DevOps

SRCE/CARNet

eduroam-OT in SA2/T2

VM

CATJRA3/T4eduroam development teamin house GEANT dev
Apacheopen sourceWeb server
Geant linkJRA3/T4eduroam development teamWindows installer
4

monitor.eduroam.org
(web, monitoring, f-ticks, maps)

Supporting

SRCE/CARNet

eduroam-OT in SA2/T2

DevOps

SRCE/CARNet

eduroam-OT in SA2/T2

VM

monitor.eduroam.orgeduroam-OT in SA2/T2in house GEANT dev
Apacheopen sourceWeb server
5

eduroam database

Supporting

SRCE/CARNet

eduroam-OT in SA2/T2

DevOps

SRCE/CARNet

eduroam-OT in SA2/T2

VM

database specificationeduroam-OT in SA2/T2in house GEANT dev
MySQL ???
SQL database
6

eduroam.org, lists.eduroam.org

Supporting

GEANT Ltd
ops

GEANT Ltd


VM

Apacheopen sourceWeb server
GEANT AssPR activity in NA2teamcontentWord Pressopen sourceCMS platform
7

wiki.eduroam.org

Supporting

GEANT Ltd
ops

GEANT Ltd


VM

Apacheopen sourceWeb server
CommunityvolunteercontentDokuWiki
Wiki
8eduroam SP proxySupportingSRCE/CARNeteduroam-OT in SA2/T2DevOpsSRCE/CARNeteduroam-OT in SA2/T2VM


9L1 supportSupportingGEANT AssSA3 T?eduroam service desk
GEANT Ass
VMRequest tracker

10eduroam eduPKIExt. dependency
SA3 activityeduroam service desk






11eap-lab - JRA3Ext. dependency








12managed eduroam IdP - Web front end (CAT)SupportingSRCE, PSNCeduroam-OT in SA2/T2DevOpsGEANT AssGEANT ITVMCATJRA3/T4 (PSNC & RESTENA)eduroam development teamin house GEANT dev
13managed eduroam IdP - RADIUSSupportingSRCEeduroam-OT in SA2/T2DevOpsGEANT AssGEANT ITVM???
14managed eduroam IdP - OCSP Responder Supporting???GEANT AssGEANT ITVM???
15managed eduroam IdP - Client Root CASupporting???GEANT AssGEANT ITVM???
16managed eduroam IdP - Code signing clusterSupporting?????????

...