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For the eduroam Managed IdP service which may be used by some home organisations to outsource technical part of the IdP function, we process a minimal amount of personal data in order to provide the end users with the eduroam access credentials in the highest privacy persevering preserving manner.
We also collect data related to NROs, IdPS and SPs to enable supporting services and improve incident response and user support. Access to the data collected in the eduroam database and other supporting services which is considered private is limited (via authentication mechanism based on eduGAIN) to responsible personnel of GEANT and NROs.
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- When you roam and visit other countries, or as a user of the eduroam Managed IdP service, the European proxy servers will receive and log the following data: your realm (denoting your institution and federation) and MAC addresses. We can also receive your username if you have not chosen to anonymise this data (eduroam Managed IdP always uses opaque usernames). When you roam to another institution within your home country the European proxy servers don’t receive any data because they are not included in that process. The service has a legitimate interest in processing this information.
- When you roam and visit other countries or other institutions within your federation we may also process for monitoring, measuring and reporting services, in addition to the data mentioned above, the data about visited country, visited institution and authentication outcome. The service has a legitimate interest in processing this information.
- As part of supporting activities we maintain several public web sites (e.g. web of CAT service) where we collect normal web server logs, i.e. timestamp of access, IP address which requested the page, the page being requested, the HTML result code, etc. The data collected is for the purpose of troubleshooting and debugging potential problems of with eduroam web servers and therefore the service has a legitimate interest in processing this information.
- The eduroam Operational Team maintains a database where we collect data that may include name, e-mail, phone number of the NROs, IdPS and SPs contacts to enable supporting services and improve incident response and user support. The data is provided by the NROs based on the eduroam Policy Service Definition. eduroam strongly advises NROs to use the function contacts rather then the personal ones.
- To ensure proper functioning of the eduroam Configuration Assistant Tool (CAT) and of the eduroam Managed IdP service we collect the identifers and e-mail addresses of the NRO and IdP admins responsible for the configurations that will be used be the end users. The service has a legitimate interest in processing this information.
The eduroam Managed IdP system also stores an arbitrary identifier for you (given by the IdP administator), and maintains pseudonyms of that identifier for the actual eduroam access credentials. It also stores information about successful authentications linked to those pseudonyms.
The service has a legitimate interest in processing this information. This processing is part of the contractual requirements for eduroam Managed IdP as part of service delivery.
Who Do We Share Data With?
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