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Notably, Android versions below 4.3 are not supported and likely never will be, sorry. Your helpdesk will have to take care of legacy Android users by other means.
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Support Policy for operating systems versions
eduroam CAT generally tries to follow vendors' end of life dates:
- Microsoft products:http://windows.microsoft.com/en-us/windows/lifecycle
(next to go away: Windows Vista on April 11, 2017) - Apple products: https://support.apple.com/en-gb/HT201624
(next to go away, estimated: iPad - 1st gen (2016?), iPod touch - 3rd gen (2018?), iPhone - 4 (20XX?)
Scope
eduroam CAT is not replacing your helpdesk! While we hope to do you a good service by taking the technical task of generating secure installers for many platforms into our hands, we can not take your users' phone calls or tell them how to fix problems on their computers. The CAT's installers work on the target platforms if these have not been modified beyond reason by the end-user, and is not replacing your helpdesk! While we hope to do you a good service by taking the technical task of generating secure installers for many platforms into our hands, we can not take your users' phone calls or tell them how to fix problems on their computers. The CAT's installers work on the target platforms if these have not been modified beyond reason by the end-user, and we hope the installation process with them is intuitive enough; but we can not give you guarantees that you will not ever hear from failing users again.
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You can now push the download buttons and use the generated installers as you see fit. This is also possible for redirected devices; even though your users don't get this installer from CAT, you as an admin might want to have it anyway, e.g. to include it in your own eduroam support pages.
Supported versions of operating systems
eduroam CAT generally tries to follow vendors' end of life dates:
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it anyway, e.g. to include it in your own eduroam support pages.
Installer visibility on the user download page
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