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The host names opsdb1.dante.net and opsdb2.dante.net could not be resolved from the both Dashboard boxes. The root cause incident description can be found at: DNS Outage 2019-02-27
Incident severity: CRITICAL
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| Time (CET) | ||
|---|---|---|
| 28 Jul, 22:00 | Issue Reported by OC | |
| 28 Jul, 22:30 | Picked up by Robert L | |
| 28 Jul, 22:45 | Fixed by updating the Dashboard application to point at prod-opsdb01,geant.net (and 02). | |
| 29 Jul, 08:10 | The issue reported to Devops for root cause analyses. | 29 Jul, 09:30 |
| 30 Jul, 14:30 | Proposal was discussed between IT and SWD to avoid such failures in future. | 20 Jun, 16.30 |
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Details at - DNS Outage 2019-02-27 |
Proposed Solution
The Dashboard application updated to point at prod-opsdb01,geant.net (and 02) .