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"Where the enrolment or approval process described leads to obvious injusticeandhardship due toa implementationoftheprocess being unduly hard, a
time-limited and documented exception may be implemented after the explicit approval at the appropriate level of Management.
Any such exception must be followed up by immediate and concrete steps to address the deficiencies created within a limited time period commensurate with the discrepancy induced. The invocation of the hardship hardship clause MUST not not compromise the integrity or trustworthiness of the system with respect to any participants."

"In exceptional circumstances it may be necessary for participants to take emergency action in response to some unforeseen situation which may violate some aspect of this policy for the greater good of pursuing or preserving legitimate e-Infrastructure objectives. If such a policy violation is necessary, the exception should be minimised, documented, time-limited and authorised at the highest level of the Management commensurate with taking the emergency action promptly, and the details notified to the e-Infrastructure Security Officer at the earliest opportunity" (WLCG and EGI top-level policy)