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1. Direct configuration of OS systems audio setup via Audio Setup Wizard
Reason: The single biggest obstacle for AC-users is the configuration of sound on their system. First they have to configure the sound in the OS (which can be very difficult), next they have to configure the sound in AC. The Audio Setup Wizard should be able to configure sound on the system and in AC once for all (Skype seems to do this).
2. Improvement of the Audio Setup Wizard
Reason: It does not make sense, that vital functions such as detailed volume control for the microphone is hidden away under Advanced Setting, which by the way is deactivated by default. Volume control could be placed in Step 3, where it says: "Tune Microphone Volume". If users could choose their audio method such as 1. a headset 2. loud speakers 3. speaker phones etc. some more advanced echo cancellation settings could be configured. Next, if you have deactivated Advanced Settings, you are advised to install the Add-In, even though it is installed.
3. Subadministrator rights for each group (admin interface)
Reason: Our users are assigned to a group for each institution and we would like to assign local administrator right to a person, or a number of individuals, from that group.
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Issues - current version
(Top 20)
1. If you activate a different layout during a meeting - a layout without the video pod - you will deactivate all the active microphones in the meeting
Expected behavior: microphones should only be deactivated if you do that yourself, or if a Host intensionally do this.
2. If you deactivate your video, you also deactivate your sound
Expected behavior: If people deactivate their camera on a meeting, it is usually because they don´t need to be seen, and not that they at the same time don´t want to be heard.
3. If you setup a meeting room and add participant to the meeting, you will need to set the role of the participants to presenters, for the participant to get direct access to the meeting room (access via login).
Expected behavior: If you add participants to a meeting room they will all get direct access to the meeting room (access via login).
4. If you deactivate Advanced Settings under Step 5 in the Audio Setup Wizard, AC believes you have not installed the Connect Add-In, although it is installed. In Step 0 of the wizard, you are advised to install the Add-In.
52. When deleting a user, the meetings and content of that user is not deleted
Expected behavior: You would expect that all meetings and all content of a user is deleted, when deleting a user.
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3. When remote controlling a Mac from a Windows or visa versa, via screen sharing, keyboard characters are not correct.
7. You can move a recording to the Content area for better access-control, but you cannot move the recording back to the meeting room.
Expected behavior: You always think you can reverse an action, unless you directly delete an item
8 4. You are allowed to setup a meeting room with a URL that contains a dot (.), but you will get an error 5
8.
Institutions covered, Number of..
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