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Last updated: November 2015

Scope Crisis

TU Oeucumene can identify strategic, operative and other threats that can cause damage, which may develop into a crisis. Crises can be

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The so-called high-priority risk areas include cyber security, data management, corporate reputation and trust, and strategic service delivery as agreed.

Crisis Escalation

The crisis procedure is invoked when

  • A member of the directorial level or higher requests the commencement of the crisis procedure.
  • If someone alerts the crisis coordinator to a significant threat to the physical safety, reputation or the primary of the university.

Crisis Management Team

The Crisis Management Team consists of:

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RoleResponsibilities
Crisis Coordinator


  • Keeping the team on track
  • Making sure everyone gets to speak
  • Making sure decisions are made


Plotter


  • Keeping track of decisions
  • Helping the coordinator in structuring the discussion


1 or 2 Crisis Communicator(s)


  • Communicating with the press
  • Communicating with internal and external stakeholders


1 or 2 Technical Advisor(s)


  • Making sure the right decisions will be made when it comes to technical incidents/crises


1 or 2 HR Advisor(s)


  • Keeping an eye out for all employees


1 or 2 Observers


  • Observing the crisis and giving feedback during the evaluation


Procedure Crisis Management Team

Intro

You can use the following procedure to handle the crisis during the exercise. Of course, you are also free to follow another process with your team.

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