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| TOPIC | NREN with experience | TYPE of EXISTING DOC | NEEDS UPDATE? | TARGET AUDIENCE | DEADLINE | MATERIALS AVAILABLE to SHARE (materials, links, contacts, resources) | COMMENTS | ACTIONS | CONTACT for DETAILS | ||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Crisis communication | SWITCH | Concept | no | internal | Concept (in German) | Crisis communications builds on a risk management analysis | To be done: Establish crisis communications handbook, develop darksites and text templates. Carry out Internal crisis media training | roland.eugster@switch.ch | |||||
| Online MagazinMagazine | SWITCH | no | all stakeholders | up and running | stories.switch.ch | Needs to be integrated in online communication concept, needs dedicated staff | roland.eugster@switch.ch | ||||||
| CRM | SWITCH | Concept | no | external (b2b, business to customer) | 2014 | publish through Campus Best Practice? | internal | up and running | Concept | SWITCH runs the open source version of SugarCRM | Check Campus Best Practice Check which NRENs interested - is it going to become law for everyone? | roland.eugster@switch.ch | |
| event management | Checklist | internal - TF-CPR & NRENs | list materials available to share e.g. SWITCH spaceship! | SWITCH has stipulated which types of events PR team will not help to plan through resources, so checklists and tools for colleagues good. | |||||||||
| ARNES | |||||||||||||
| FCCN | |||||||||||||
| how did we suvcceed in promoting x | |||||||||||||
| how to sell NREN services | yes | yes | may need to develop a toolkit that rises above the national constraints | ||||||||||
| BoD | |||||||||||||
| How to make a good case study | no | ||||||||||||
| social media | Jumpstart Pack | ||||||||||||
| website design & usability |