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When you visit this link, a test procedure will start to run, check that you have Flash Player installed, check that you are able to connect to the service, checks your connection speed and if you have the Adobe Connect Add-in installed and working. If you get all green ticks, then you are good to go, otherwise follow the instructions on screen to solve your problem. If you dont see the test procedure running at all, then you dont have flash player installed, so follow the 'Download Flashplayer' link provided and install that first.
- Install Flash Player
- Head to test page
- Install Adobe Connect Add-on if necessary
- Restart
After all that installing, especially on Windows, its a good idea to restart your machine, at least close and re-open your browser, just to make sure the installers completed successfully.
NOTE: It is highly recommended that you keep your Flash player up-to-date and you check this page regularly to make sure that your browser is always ready to access a Connect meeting.
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