KPIs
| Name of KPI | Target | Measure | Number of new Peers | Date and Time | Status | ||
|---|---|---|---|---|---|---|---|
| 2016 | |||||||
| Service availability | 99.90% | 99.95% | October 2017 | Green | |||
| Delivery of new port | 10 weeks | 8 weeks | October 2017 | Green | |||
| Mean time to repair (MTTR) | 12 hours | 0.31 minutes | October 2017 | Green | |||
| Q2 | 23 | Green | |||||
| Q3 | 4 | Green | |||||
| Q4 | 6 | Green | |||||
| 2017 | |||||||
| Q1 | 20 | Green | |||||
| Q2 | 11 | Green | |||||
| Total April 2016 to June 2017 | 64 | Time to respond to fault | 15 minutes | 100% | October 2017 | Green |