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Any requirement for bespoke reporting mechanism for GÉANT IP traffic statistics and availability should be discussed with the GÉANT Partner Relations Team (partner-relations@geant.netorg).

Requesting additional GÉANT Access Capacity

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 In case of a connection being provided over a managed wavelength, the lead time will vary from provider to provider. Delivery times will be confirmed on a case-by-case basis. Please contact the Partner Relations team for more information: partner-relations@geant.netorg

ServiceDelivery time
GÉANT IP upgrade  10 days
GÉANT IP upgrade requiring further physical capacity  10 weeks

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Charges may apply to backhaul a backup circuit to a neighbouring PoP to increase the resilience required to reach 99.999% service availability.

A one-off charge applies for the backhaul of a backup circuit.

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