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Following table lists support channels for Dashboard:

JIRA any in Dashboard. These are new requests made by users to see additional functionalities implemented in Dashboard to improve its usability. The System team can also move any issues falling in this category from SYS to this
ChannelDescription
Application Services Support  (SYS) (Jira; requires Windows domain credentials to log in)Jira queue to raise any production-related issues in Dashboard. The issues can be anything related to configuration file change requests to logging issues or even bugs seen on production Dashboard instancesand config change requests.
Dashboard (Jira; requires Windows domain credentials to log in)Jira queue to raise feature requests, bug etc. Issues of the nature can be moved to this queue from SYS queue.