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This page and its child pages hold information about Operational Level Agreements (OLA), that are expressing commitment by

SA2 service_name devops team

eduroam-OT and other parties that delivers particular function or resource required for operations.

This page should contain:
  • details on how service_name operational requirements are fulfilled and implemented in the operations
    • info on SA2 devops team and external partners such as technology providers or external partner projects

  • definition of operational KPIs

    • RESPONSIBLE: Information provided here is initially made as an agreement of

    SA2 devops team

    eduroam-OT, development team and

    if applicable external partners

    GEANT Trust and Identity Operations team (during the transition phase), and revised based on the need or

    in a yearly service check by service_name Service Manager.

    periodically.



    For needed server infrastructure, eduroam Managed IdP is using VM infrastructure provided by GÉANT IT.

    GÉANT IT has provided team the required VMs based on following offering description: 

    The OLA for the eduroam-OT: 

    https://docs.google.com/document/d/1ZlRTAEIjyd3wXiK4d0XnUJpFwRuXfWRniRRiYht21x8/edit