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Table of Contents

Requirements

Service view

  • GEANT proxy
    • Will use test instance to monitor
    • Will develop full chain test against this proxy
  • InAcademia
    • Would like multiple endpoints reported on
  • eduroam
    • Please re-use data from eduroam technical monitor site
  • eduGAIN
    • Report on eduGAIN metadata and supporting sites
    • DO NOT query eduGAIN metadata itself
  • eduTEAMS
    • Per T&I service dashboard required
    • No endpoints discussed yet

...

  • (MUST) Separate status reports on a per-service basis

  • (MUST) Publicly available part - per service public status pages (also for multiple monitors): (a simple) overview dashboard (do we need to show even more detailed information in order to support the resolution or direct the blame, or just a simple and constrained overview?)
  • (MUST) Login for protected parts
  • (MUST) Allow further link links to specific services components if listed
  • (SHOULD) Allow messages to be presented at a public page
  • (SHOULD?) Overall overview for specific stakeholder (EC) may still have value, even if it is not useful for individual services.
  • (COULD?) Consider representation for complex flow(s), like e.g. including login.

Data

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(Sources)

  • (MUST) Checks: HTTP(S) return status, keyword(s) in returned pages, ping, port
  • (SHOULD) API access (to data collected by the platform, or to data to be collected by the platform from existing tools, or both?)
  • (COULD) Optional: check specific headers
  • (COULD) Authenticated access to pages (http HTTP basic/digest) (is this just for data collection or also for links in the dashboard links?)

Access and visibility

  • (MUST) Specifically branded to service in term of URL and use of logos and other branding elements (e.g. colour schemes?); CNAME possible per status page
  • (MUST) Publicly available top-level landing for a service-specific status page, redirecting from generic URL to specific page of the vendor (either a feature of to be procured service or perhaps a simple DNS based redirect), e.g. status.edugain.org and status.eduroam.org
  • "Sub" services like e.g. edugain access check would be maybe visible as part of status. edugain, but not as separate pages???
  • (SHOULD) Multiple users
  • (SHOULD) Separation of duties (multiple users for separate monitors)
  • (COULD) 2FA access to the management portal

To be discussed

  • Compound states based on several sources and rules?
  • Filters? (example: Can be noisy; one test site used during the assessment phase would be working without error, and yet a number of the globally-distributed testing servers would report a problem with this test site. No pattern was found for this behaviour.)
  • Charts? Interactive charts?
  • Long term history and trends?
  • UsageCollection of service usage/load stats?
  • Alerts (email, DM, webhooks, SMS)?
  • Checks from multiple locations?
  • Downtime filtering?
  • Maintenance downtimes?

Features

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