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To raise support request, please write an email to: help@geant.org

To raise a new feature request, please create request at: GÉANT JIRA under appropriate project category.

Software Development team emailing list: swd@geant.org

The SWD Services are shown in Service Catalogue

The support section is split into four main sub-sections depending on your need. Click on the links below to view the documentation:

Main Sections:

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The team

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Mandeep Saini

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Robert Latta

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Erik Reid

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Massimiliano Adamo

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Mark Golder

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Kumar SM



Tip
titleWelcome to the Systems Documentation space

Area managed by: Software Development Team.

Area's scope: Internal to the organisation only.

Tip
titleWelcome to the Systems Documentation space

Area managed by: Systems Team.

Area's scope: organisation’s software development teams.

 

In the first instance locate the relevant application's page and go to the User Documentation page. If you are still unable to resolve your issue check the Support Documentation page for how to get help.

System Name System DescriptionURLUser GuideSupport GuideFAQsReport An IncidentRequest A Change
        
        
        

 

If you cannot find the system in the above table, please contact the Systems Team and let them know.

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