When the transition process starts two main documents should be prepared by the development team:
- Infrastructure and Resources Requirements form to be filled and returned to the Operation team
- Service hosting and management requirements and current status.
This page describes the requirements and the procedures that need to be describe in order to start that transition process.
It represents a TEMPLATE to follow when creating the document that the developement team should provide to the operation team.
Service hosting and management requirements and current status TEMPLATE
A document with the description of the service and how the service operationally works should be redacted.
And example of the structure of the document and the aspects that should be described follows:
...
Key Performance indicators
Support
...
It might be that some of these points are not applicable to your service. For a more complete list of things that should be documented check the check list attached to this page. Check List.docx