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Please do not forget to inform the users that OpsDB is back up once this has been done.

 

Further Investigation

 

Check the VM is running

If out of hours, log into VCentre (please use win/adm-xxxx account) and check if the VMs are running.   If the server can't be pinged :

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    Follow the steps here: clean up big files

    This should already be being monitored and reported upon if it is becoming full , so this scenario should never occur.


Final Step

 Please raise ticket with Software Development Support and include the details of the steps taken out of business hours so that detailed analyses of the failure can be carried out.