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| Name of KPI | Target | Baseline | Measured | Date and Time | RAG | Status | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Availability in the core backbone | Availability across GÉANT, including client interfaces | (all parties including maintenance) | 99.9% | 99.99999% | October 2017 | Green | |||||||||||
| Delivery time (GÉANT) | 5 working days | 17 days | October 2017 | Green | |||||||||||||
| Mean time to repair (MTTR) | 12 hours | 1 second | October 2017 | Green |