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To raise support request, please write an email to: help@geant.org

To raise a new feature request, please create request at: GÉANT JIRA under appropriate project category.

Software Development team emailing list: swd@geant.org

The SWD Services are shown in Service Catalogue

The support section is split into four main sub-

Tip
titleWelcome to the Systems Documentation space

Area managed by: Systems Team.

Area's scope: Organisation’s Software Development Teams.

 

*Please read the documentation before contacting the Systems Team with any support type queries.

 

The documentation is split into five main

sections depending on your need. Click on the links below to view the documentation:

Main Sections:

User Documentation

DevOps Documentation

Support Documentation

Admin Documentation

Service Management Documentation

Documentation Summary:

System Name System DescriptionURLAdmin GuideUser GuideSupport GuideFAQsReport An IncidentRequest A Change
         
         
         

 

If you cannot find the system in the above table, please contact the Systems Team and let them know.

 

 

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The team

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Mandeep Saini

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Robert Latta

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Erik Reid

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Massimiliano Adamo

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Mark Golder

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Kumar SM



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Area managed by: Software Development Team.

Area's scope: Internal to the organisation only.

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