Check to see if the webservice is running, use this URL in a browser: http://cacti.geant.net:8888/restful/resources/cacti/about/ . You should get the following response:
<info>
<version>23.0</version>
<company>GEANT Ltd</company>
<author>R.P.J.Sanigar</author>
<created>1807-MaySeptember-20162017</created>
</info>
Log files are created on the prod-cacti01-fra-de.geant.net server in the /tmp directory and start with the name BOD-Log. Check the contents of these files to see if any exceptions have been raised.
Apache Tomcat writes logs in the /var/log/tomcat6 directory. The XML that is sent by the Technology Proxy of BOD is written in the catalina.out file
Within the cacti database, there is a table called bod_requests, by running the following query, it is possible to determine when the last graph that was created:
...
The field data_template_id refers to the ID of the Cacti Data Template used to generate the graphsrequired data sources , 41 refers to a Traffic graphs data source, and 38 refers to an Errors and Discards graph data source