Last updated: November 2015
Scope Crisis
TU Oeucumene can identify strategic, operative and other threats that can cause damage, which may develop into a crisis. Crises can be caused by
- Physical, such as fires, shooter incidents and other direct threats that can lead to loss of life.
- Strategic, such as political, financial, university reputation threats
- Operational threats to the continuation of the primary processes of the University: research and education
The so-called high-priority risk areas include cyber security, data management, corporate reputation and trust, and strategic service delivery as agreed.
Crisis Escalation
The crisis procedure is invoked when
- A member of the Management Team directorial level or higher requests the commencement of the crisis procedure.
- If a critical service sustains a service outage which has lasted 24 hours or is determined as likely to do sosomeone alerts the crisis coordinator to a significant threat to the physical safety, reputation or the primary of the university.
Crisis Management Team
The Crisis Management Team consists of:
Role | Responsibilities |
Crisis Coordinator |
|
Plotter |
|
1 or 2 Crisis Communicator(s) |
|
1 or 2 Technical Advisor(s) |
|
1 or 2 HR Advisor(s) |
|
1 or 2 Observers |
|
Procedure Crisis Management Team
Intro
You can use the following procedure to handle the crisis during the exercise. Of course, you are also free to follow another process with your team.
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