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The aspects of eduroam SP operationm operation beyond the RADIUS uplink remain in the responsibility of the eduroam SP administrator, and are subject to the eduroam Service Definition as usual. This includes (but is not limited to) local logging of IP leases to MAC addresses in the Enterprise Wi-Fi session, having sufficient Wi-Fi coverage, and making sure the IP uplink works within expected parameters.
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The service also provides multi-tenancy on this level, here meaning that the SP admin has an own compartment for the organisation in the system - only the own institution is seen and can be managed.
Contacts
| Paul Dekkers | Stefan Winter | eduroam NROs are providing the L1 support to the eduroam SPs. NROs participating in eduroam Managed IdP are encouraged to subscribe to cat-users@lists.geant.org as a more direct channel to the development team. help@eduroam.org is first level contact provided by GEANT, and primarily targeting eduroam SPs who did not find a solution with their NRO. In case of technical problems with the service itself, a "Message of the Day" (MOTD) is displayed on the web interface front page, immediately visible to both NROs and eduroam SP administrators. | eduroam-ot@lists.geant.org | eduroam OT has direct links to development team |
Service Delivery Model
The service is delivered as a multi-level, multi-tenancy service as described above in "Users". It consists of a web service with ancillary systems in the background as described in the beginning of this page.
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