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The target availability for the service is greater than 99.4%9%
Time to Fix a Fault and Time to Respond Target
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Service Implementation and Delivery Time
| Service | Delivery Time |
|---|---|
| GÉANT Open connection to the switching fabric | Up to 10 weeks from order acceptance |
| Moves, adds and changes to existing service | 10 working days |
Requesting connection to the GÉANT Open service
Interested connectors should address their request to connect to the GÉANT Open service to the GÉANT Partner Relations team: partner-relations@geant.net
Eligibility and Connection Policies
Eligibility and connection policies are reported in the "GEANT Open Exchange Production Policy" document, available here: https://services.geant.net/plm/connectivity/geant-open/Shared%20Documents/GN3PLUS13-1439-12_geant_open_exchange_production_policy_v4_3.pdf
Pricing
GÉANT Open is provided only on a contractual basis arrangement between the GÉANT and the customer. To connect, the organisation must:
- Finance their own way to the Open Exchange point.
- Pay an annual connection fee
The current annual connection fee is:
- €3,300 for 1Gb/s
- €10,500 for 10 Gb/s
- €36,000 for 100Gb/s