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To raise support request, please write an email to: help@geant.org

To raise a new feature request, please create request at: GÉANT JIRA under appropriate project category.

Software Development team emailing list: swd@geant.org

The SWD Services are shown in Service Catalogue

The support section is split into four main sub-sections depending on your need. Click on the links below to view the documentation:

Main Sections:

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titleWelcome to the Systems Documentation space

In the first instance locate the relevant application's page and go to the User Documentation page. If you are still unable to resolve your issue check the Support Documentation page for how to get help. A simple process flow diagram is shown below:

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titleNext you might want to:
  •  Customise the home page - Click "Edit" to start editing your home page
  •  Check out our sample pages - Browse the sample pages in the sidebar for layout ideas
  •  Create additional pages - Click "Create" and choose "Blank Page" to get started
  •  Manage permissions - Click "Space Tools" and select "Permissions" in the sidebar to manage what users see


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The team

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Mandeep Saini

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Robert Latta

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Erik Reid

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Massimiliano Adamo

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Mark Golder

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Kumar SM



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titleWelcome to the Systems Documentation space

Area managed by: Software Development Team.

Area's scope: Internal to the organisation only.

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