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This page and its child pages hold information about Operational Level Agreements (OLA), that are expressing commitment by

SA2 service_name devops team

eduroam-OT and other parties that delivers particular function or resource required for operations. This page should contain:

  • details on how
service_name
  • eduroam operational requirements are fulfilled and implemented in the operations
  • info on
SA2 devops team
  • eduroam-OT and external partners such as technology providers or external partner projects
  • definition of operational KPIs

RESPONSIBLE: Information provided here is initially made as an agreement

of SA2 devops team, development team

with eduroam-OT and if applicable external partners (during the transition phase), and revised based on the need or

in a yearly service check by service_name Service Manager

periodically.


Following table summarizes all resources that are used for eduroam service and parties responsible for its delivery.

  • eduroam-OT is provided by GEANT project WP5/Task1
  • eduroam development team is provided by GEANT project WP5/Task1
  • eduroam service desk is provided by GEANT project WP9 



OperationsHardwareSoftware

ResourceTypeProvided byProvided through
Decription
DescriptionProvided byProvided throughDecriptionProduct usedProvided throughDescription
1eduroam ETLR serverTechnologySURFneteduroam-OT
in SA2/T2
DevOpsSURFneteduroam-OT
in SA2/T2
VMRadiatorSURFnet/eduroam-OTRadius server
2eduroam ETLR serverTechnologyDeICeduroam-OT
in SA2/T2
DevOpsDeICeduroam-OT
in SA2/T2
VMRadiatorDeIC /eduroam-OTRadius server
3

cat.eduroam.org

&
cat-test.eduroam.org



server provided by GÉANT

Supporting

SRCE/ Surfnet /

CARNet

RESTENA / PSNC

eduroam-OT

in SA2/T2

DevOps

SRCE/CARNet

eduroam-OT

in SA2/T2

VM

CAT
JRA3/T4
eduroam development teamin house GEANT dev
Apacheopen sourceWeb server
Geant link
JRA3/T4
eduroam development teamWindows installer
4

monitor.eduroam.org
(web, monitoring, f-ticks, maps) eduroam database

Supporting

SRCE

/CARNet

eduroam-OT

in SA2/T2

DevOps

SRCE/CARNet

eduroam-OT

in SA2/T2

VM

monitor.eduroam.orgeduroam-OT
in SA2/T2
in house GEANT dev
Apacheopen sourceWeb server
5

eduroam

database

Supporting

SRCE/CARNet

eduroam-OT in SA2/T2

DevOps

SRCE/CARNet

eduroam-OT in SA2/T2

VM

database specificationeduroam-OT in SA2/T2in house GEANT devMySQL ???SQL database6eduroam

.org, lists.eduroam.org

Supporting

GEANT
Ltd

ops

GEANT Ltd


VM

Apacheopen sourceWeb server
GEANT
Ass
PR
activity in NA2
teamcontentWord Pressopen sourceCMS platform
7
6

wiki.

eduroam

geant.org

Supporting

GEANT
Ltd

ops

GEANT Ltd


VM

Apacheopen sourceWeb server
CommunityvolunteercontentDokuWiki
Wiki
8
7eduroam SP proxySupportingSRCE/CARNeteduroam-OT
in SA2/T2
DevOpsSRCE/CARNeteduroam-OT
in SA2/T2
VM
9



8L1 supportSupportingGEANT Ass
SA3 T?
eduroam service desk
GEANT Ass
VMRequest tracker
10


9eduroam eduPKIExt. dependency
SA3 activity11eap-lab - JRA3

eduroam service desk






10managed eduroam IdP - Web front end (CAT)SupportingSRCE, PSNCeduroam-OTDevOpsGEANT AssGEANT ITVMCATeduroam development teamin house GEANT dev
11managed eduroam IdP - RADIUSSupportingSRCEeduroam-OTDevOpsGEANT AssGEANT ITVM???
12managed eduroam IdP - OCSP Responder Supporting???GEANT AssGEANT ITVM???
13managed eduroam IdP - Client Root CASupporting???GEANT AssGEANT ITVM???
14managed eduroam IdP - Code signing clusterSupporting?????????
Ext. dependency