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This page and its child pages hold information about Operational Level Agreements (OLA), that are expressing commitment by SA2 service_name devops team eduroam-OT and other parties that delivers particular function or resource required for operations. This page should contain:

  • details on how eduroam Managed IdP operational requirements are fulfilled and implemented in the operations
  • info on SA2 devops team and external partners such as technology providers or external partner projects
    • definition of operational KPIs

    RESPONSIBLE: Information provided here is initially made as an agreement of SA2 devops teameduroam-OT, development team and if applicable external partners and GEANT Trust and Identity Operations team (during the transition phase), and revised based on the need or in a yearly service check by eduroam Managed IdP Service Managerperiodically.



    For needed server infrastructure, eduroam Managed IdP is using VM infrastructure provided by GÉANT IT.

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