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Login in to the Portal > goto Settings>Certificate Profiles Filter Certificate Type Code Signing> Select Sectigo Public CA> click edit> Where Term is click the select button remove the multiple selected years and select only the one term form now (to three years only). This will temporarily fix the stuck in requested state.

Q: How do GÉANT and Sectigo deal with GDPR / data protection?

Sectigo has a detailed Privacy Notice available for all users.  As part of the procurement process, data protection and security measures at Sectigo were evaluated according to the standard GÉANT process for service procurement.  The GÉANT GDPR team has prepared a document showing their overall review of the privacy position for Sectigo.