Problem
Solution
...
New alarms are not appearing in the gui
Possible Cause
Traps not being processed by RabbitMQ
Analysis
Open http://prod-dashboard-storage01.geant.org:15672/#/
Check Nodes section shows no errors
Solution
- Restart RabbitMQ on failing node
Possible Cause
Collectors have stopped working
Analysis
Open http://prod-dashboardv3-monitoring.geant.org:3001/d/hESYQotZz/correlation-services?orgId=1
Check the following graph is not at 0
- Collectors
Solution
- Restart collectors
Possible Cause
Correlators have stopped working
Analysis
Open http://prod-dashboardv3-monitoring.geant.org:3001/d/hESYQotZz/correlation-services?orgId=1
Check the following graphs are not at 0
- Correlators - received
- Correlators - handled
Solution
- Restart correlators
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