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Reason: It does not make sense, that audio out selection is not possible, and that vital functions such as detailed volume control for the microphone is hidden away under Advanced Setting. Audio Setup Wizard should do it all in a very simple way.  (Feature request submitted: 22.3.10: version 7.5 : ER number is 258723)

1.b. Audio: Shortcut configuration of device for audio in/out and volume for audio in/out right next to the microphone button. 

Reason: This would solve maybe 50% of all support issues, and would make it very quick and easy to setup sound before a meeting. (Feature request submitted: 22.3.10: version 7.5 : ER number is 2587211)

1c. Audio: Better echo cancellation on Mac and Linux platforms
Reason: Good echo cancellation is so important in video and web conferencing. 

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2. Better customization of user rights and roles for an AC installation, but also for each meeting room.
Reason: We would like to change user rights and roles universally for our AC installation, but also give each Host the possibility to change rights for a specific meeting room. For example we do not think that a Presenter should be able to switch off the sound of a meeting, deactivating all the cameras, closing down the meeting room, delete the chat/text (that cannot be undone) etc. This we believe is the role and rights of a Host. However, we would like the Presenter to be able to activate different layouts, which is not possible today, etc.

3.  Better control of the Connect add-in installation process. I would like to control and manually specify the minimum version requirement of the Connect add-in, and to control the actual version installed, when the user is prompted to install the add-in. Today this is not possible, as version control is hard coded into a SWF-file.

Reason: The newest version of the add-in is typically the most stabile version. Next, unstable versions of the add-in may exist, that you as an administrator would the users to avoid installing. This is important to the general quality experienced by the users. (Feature request submitted: 24.3.10: version 7.5)

3. Better interface in the 'home'. Turn of menus that the user has not got the right to use. No more " you have not got the authorization ..."

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