Welcome!

This is the

home

of the Special Interest Group on the Management of Service Portfolios

, SIG-MSP, which used to be known as TF-MSP

.

This space is Please note that this space is currently protected by username/passwords granted only to members of the SIG-MSP group who are also working in the NREN community. Please do not share your username/password with others. It is planned to make this site publicly viewable, with only authorised groups able to edit the pages, and with some pages having access restricted to only SIG-MSP group members.This site is a work in prgress, so please bear with us!

If you have any questions or problems, please contact Laura Durnford or Magda Haver, who manage this area on behalf of the group and its steering committee., please contact annabel.grant@geant.org

Please feel free to click 'edit' and contribute your ideas and upload your materials and links.

HOT TOPICS

• Customer Satisfaction Surveys

• NREN Commodity Suppliers Information

• Customer Relationship Management Systems - update 2012

• Janet Concept Development Process and Business Case Templates 
• ""Value for money" study by RedIRIS   
  

• NREN Connected Sites

• GN3 Large User Groups Process

• NREN Cloud Activities 

• TF-MSP Action List and Suggestions for Future Agenda Work Items

• European NREN Service Map Pilot 

• European NREN Service Map Development

• NREN Collaboration Space

• Customer Relationship Management Systems

• Demonstrating the Value of Applications and Services

• Links to NRENS Strategy and Corporate Plans

• Links to NREN Service Level Agreements

• Commoditisation of Services and the NRENs (includes list of potential speakers on the topic of Clouds)

PREVIOUS DISCUSSIONS / PRESENTATION MATERIAL

• user policy and sectors (from Paris meeting April 2009)

• BELNET presentation on BNIX (from Copenhagen September 2009)

• RENATER presentation on SFINX (from Copenhagen September 2009)

To join the mailing list sig-msp@lists.geant.org, subscribe here!

Steering committee | Charter | Hot topics

Last virtual SIG-MSP took place on the 29th of September 2020, virtually

NEXT MEETING:

The next opportunity to get together to share ideas, experiences and best practices will be on 12-13 October 2016, when there will be a meeting of SIG-MSP in Rome, hosted by GARR.

Registration is open: register!

.

If you have any agenda topic ideas for future SIG-MSP meetings, please contact

annabel.

grant@geant.org or add them directly into the agenda suggestions page.

Subsequent Meetings:

EARLY SPRING 2017 - DATE and HOST TBC

LATE SPRING / SUMMER 2017 - DATE and HOST TBC

MOST RECENT MEETINGS:

7-8 April 2016 TF-MSP meeting with a focus on cost savings - agenda and slides, hosted by ARNES in Ljubljana, Slovenia

MOST RECENT MEETINGS:

 3rd June 2020, Virtual meeting

10th of March 2020, Istanbul, Turkey

18-19 September, Montpellier, France

5th of March 2019, Nicosia, Cyprus

3-4 October 2018, Belgrade, Serbia

17 April 2018, Split, Croatia

17-18 January 2018 SIG-MSP meeting in London

20-21 September 2017 SIG-MSP meeting in Dublin

8-9 March 2017 SIG-MSP, including a joint meeting with SIG-Marcomms - agenda & slides, hosted by PSNC in Poznan.

12-13 October 2016 SIG-MSP meeting with a focus on

sources of funding for innovation - agenda

& slides, hosted by

GARR in Rome.

7-8 April 2016 TF-MSP meeting with a focus on cost savings - agenda, notes and slides, hosted by ARNES in Ljubljana, Slovenia.

11-12 January 2016 TF-MSP meeting with a focus on AUPs and CPS - agenda, notes and slides, hosted by DFN in Berlin, Germany

Note: Past TF-MSP meeting notes, agendas and slides can currently still be found at https://www.terena.org/activities/tf-msp/meetings/.