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| Date | Time | Description |
|---|---|---|
| 21:55:53 | First error in indico.log of redis being unavailable: ConnectionError: Error -2 connecting to master.production-events-redis.service.ha.geant.net:6379. Name or service not known. |
| 10:42 | First user query about EMS login problem (Slack #general) |
| 12:06 | Service degradation incident email sent out to product owner (Steffie Bosman) |
| 13:01 | |
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| 13:01 | Service restored email sent out to product owner (Steffie Bosman) |
Proposed Solution
- Additional monitoring (Sensu checks) will be
...
- added
- the issues was solved disabling Packet Cache on PowerDNS, which is enabled by default: https://docs.powerdns.com/recursor/settings.html#disable-packetcache