When the Operations team add a new device the router.db file will need to be updated. Within the GitLab project, edit the files/rancid/router.db file: https://git.geant.net/gitlab/puppet-apps/rancid/blob/master/files/rancid/router.db
Add the router in the following format:
mx1.ath2.gr.geant.net:juniper:up
Commit your changes to the GIT repository.
Raise an IT support ticket, asking the DevOps team to push the puppet configuration to through test, uat and production. As this is a standard change, it can be pushed straight to production.
In the meantime the Operations Centre need to add a special SSH user on the network device, to enable Rancid to connect to the device and retrieve the configuration information