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If you're looking for technical advice about deploying eduroam in different situations, or for advice and materials that could help you / your organisation to ensure the greatest number of your customers / users know that eduroam is available to them, please use the links below to find the appropriate information.

 

How to get eduroam on my laptop or mobile device

How to deploy and promote eduroam on site / campus

How to deploy and promote eduroam for events

How to offer eduroam support

How to deploy and promote eduroam nationally

How to build the eduroam infrastructure

I am a student/ teacher / researcher (Users)

Exactly how to configure your laptop or other handheld device for eduroam will depend on a) which device(s) you are using and b) which equipment your school / university / college is using.

If you know that your school / university / college does provide eduroam, please ask the IT staff for support with setting it up on your laptop or other devices.

If you are not sure whether or not your institution provides eduroam, the National Roaming Operator for your country may be able to help with your enquiry. To find out more, follow the linked maps from http://www.eduroam.org/

For a list of devices that are compatible with eduroam see here: https://confluence.terena.org/display/H2eduroam/Devices+that+are+compatible+with+eduroam

       
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I am an IT manager / staff member from a university / college / school etc. (Institutions)

See 'How to deploy eduroam on-site / campus' and 'How to offer eduroam support'

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I am an IT manager / staff member from a (potential) National Roaming Operator organisation

See 'How to deploy eduroam on-site / campus' and 'How to offer eduroam support'

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Acknowledgements:

The technical information on these pages has been provided and updated thanks to eduroam experts from a number of organisations. Likewise, the advice and materials that have been provided to assist you in raising awareness of your eduroam service have been produced by a group of marketing and communications experts from European national research and education networking organisations (NRENs) and the pan-European organisations DANTE and TERENA. This work-in-progress is part of the GÉANT (GN3) project, which is funded by many NRENs and by the European Commission.

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