The Management Overview sub sections are completed by the Operations team.

Management Summary

The Operations team use the following links to update this section: http://test-msr.geant.net:8888/msr/ad_summary.jsp and http://test-msr.geant.net:8888/msr/ad_notices.jsp

The main MySQL Tables used are: reports.msr_summary_notices

Check the results by using the link: http://test-msr.geant.net:8888/msr/mo_summary_new.jsp

Service Updates

The Operations team use the following link to update this section: http://test-msr.geant.net:8888/msr/ad_new.jsp

The main MySQL Tables used are: reports.msr_summary_notices

Check the results by using the link: http://test-msr.geant.net:8888/msr/mo_services.jsp

Issues

The Operations team use the following link to update this section: http://test-msr.geant.net:8888/msr/ad_issues.jsp

The main MySQL Tables used are: reports.msr_issues

Check the results by using the link: http://test-msr.geant.net:8888/msr/mo_issues_new.jsp

Escalations

The Operations team use the following link to update this section: http://test-msr.geant.net:8888/msr/ad_escalations.jsp

The main MySQL Tables used are: reports.msr_escalations

Check the results by using the link: http://test-msr.geant.net:8888/msr/mo_escalations_new.jsp

** WARNING - Sometimes the Tools Portal can not display GÉANT correctly. Should this occur, please use the following SQL statements to correct this issue:

update msr_escalations set raised_organisation = 'GÉANT'
where raised_organisation in ('GEANT','GÉANT');

update msr_escalations set esc_description = REPLACE(esc_description,'GEANT','GÉANT');

update msr_escalations set esc_description = REPLACE(esc_description,'GÉANT','GÉANT');

Point To Point Services

The Operations team use the following link to update this section: http://test-msr.geant.net:8888/msr/ad_p2p.jsp

The main MySQL Tables used are: reports.msr_p2p_services

Check the results by using the link: http://test-msr.geant.net:8888/msr/mo_other_new.jsp