1. end-users should get Grid Premium
    2. Grid Host SSL UC is the proper eScience SSL server certificate; Grid Host SSL (without UC) is useless
    3. end users asking for a robot by default should get Grid Robot Name
    4. Grid Robot Email is for collaborative operations teams with a security incident response capability (at least they have to react to inquiries within one business day)
    5. Grid Robot FQDN is for OV vetted servers, administred by forks who can react in one working day