
Radisson Blu Hotel
Av. Mal. Craveiro Lopes 390, 1749-009 Lisboa, Portugal
Lisbon, Portugal
Radisson Blu Hotel
(both on-site and online participation is possible)
For any questions, please email nadelina.sandu@geant.org.
| Time | Session |
|---|---|
| 13:00 - 14:00 | Arrival & Lunch |
| 14:00 - 14:15 | Welcome |
What’s hot? How do you market it? Metrics/Management and how do you report on it? | |
| 14:15 - 15:15 | Pre-Service launch considerations: NRENs present their 'hot' (new or recently updated) service - this should include how they are to be marketed to users. Some examples could be services on Quantum, AI, Fibre sensing, Security etc. Lightning talks(minimum 4) followed by roundtable/open discussion. |
| 15:30- 15:45 | Coffee Break |
| 15:45 - 16:30 | Post-Service launch metrics/management: Once a new service is added to the NREN service portfolio, what are the next steps when it comes to customer portals & reporting metrics? How is that used for strategic relationship management? Focus on best practices/what worked/top tips and learnings. Short presentations + guided panel discussion or open discussion. |
| 16:30 - 17:00 | Updates:
|
| Social activity & joint dinner | |
| Time | Session |
|---|---|
| 09:00 - 12:30 | JOINT MEETING WITH SIG-MARCOMMS (agenda will be available soon) |