Dates: 3-4 March 2026 

Venue/Location 

Radisson Blu Hotel

Av. Mal. Craveiro Lopes 390, 1749-009 Lisboa, Portugal

Lisbon, Portugal


Google maps link

Accommodation/recommended hotels:

  1. Radisson Blu Hotel

You can use the promotional code "FCCN" for a discount at this hotel. The code is valid from 1-9 March for standard/single rooms (incl breakfast) at the negotiated price of 125 euros per night (+ 4 euros city tax).   

      2. NH Lisboa Campo Grande (20-minute walk)



REGISTRATION LINK HERE

(both on-site and online participation is possible)


For any questions, please email nadelina.sandu@geant.org.

MEETING STRUCTURE

  • 3 March afternoon – SIG-MSP meeting
  • 3 March evening – joint SIG-MSP/SIG-Marcomms dinner (self-paid)
  • 4 March morning – joint SIG-MSP/SIG-Marcomms meeting
  • 4 March afternoon – SIG-Marcomms meeting

AGENDA (Times in CET)

Tuesday, 3rd of March

TimeSIG-MSP MEETING
13:00 - 14:00

Arrival & Lunch

14:00 - 14:15

Welcome

What’s hot? How do you market it? Metrics/Management and how do you report on it?

14:15 - 15:15

Pre-Service launch considerations: NRENs present their 'hot' (new or recently updated) service - this should include how they are to be marketed to users. Some examples could be services on Quantum, AI, Fibre sensing, Security etc.

Lightning talks(minimum 4) followed by roundtable/open discussion. 

  1. Campus Network as a Service - Harold Teunissen (SURF)

15:30- 15:45

Coffee Break

15:45 - 16:30

Post-Service launch metrics/management: Once a new service is added to the NREN service portfolio, what are the next steps when it comes to customer portals & reporting metrics? How is that used for strategic relationship management? Focus on best practices/what worked/top tips and learnings.

Short presentations + guided panel discussion or open discussion. 

16:30 - 17:00

Updates:

Atlassian...where are we now and next steps - Nicole Harris (GÉANT)

17:30 - 19:00

Social activity - Sightseeing bus tour

19:00

Joint dinner at Mensagem - Restaurante e Bar Panorâmico (€50 per person 3-course dinner, self-paid on the spot)

Address: R. da Oliveira ao Carmo 8, 1200-309 Lisboa, Portugal

Wednesday, 4th of March

TimeJOINT SIG-MSP/SIG-MARCOMMS MEETING

Collaboration and co-creation between marketing experts and service owners / User journey and service requirements 
09:00 - 09:15

Welcome - Salomé Branco (FCCN)

09:15 - 10:15
  • Raquel Alfredo & Joana Silverio (FCCN) - TBC
  • Aligning the portfolio strategy to SURF’s value proposition (Lonneke Walk, SURF)
  • Implementing a brand strategy across marketing, communications and service design (Lars Fuglevaag, Sikt)
10:15 - 10:45

Coffee Break

10:45 - 11:45
  • Compendium update - Jennifer Ross (GÉANT)
  • The RAS Pilot: Testing Co-Creation Between Marketing and Services (Rafael Horigome, RNP) 
11:45 - 12:30Roundtable discussions
12:30

Lunch