Problem

New alarms are not appearing in the gui

Possible Cause

Traps not being processed by RabbitMQ

Analysis

Open http://prod-dashboard-storage01.geant.org:15672/#/

Check Nodes section shows no errors

Solution

• Restart RabbitMQ on failing node

Possible Cause

Collectors have stopped working

Analysis

Open http://prod-dashboardv3-monitoring.geant.org:3001/d/hESYQotZz/correlation-services?orgId=1

Check the following graph is not at 0

• Collectors

Solution

• Restart collectors

Possible Cause

Correlators have stopped working

Analysis

Open http://prod-dashboardv3-monitoring.geant.org:3001/d/hESYQotZz/correlation-services?orgId=1

Check the following graphs are not at 0

• Correlators - received
• Correlators - handled

Solution

• Restart correlators

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