Incident Description

Dashboard stopped processing traps from Sunday 08:37 UTC until Monday approximately 08:10 UTC

The impact of this service degradation was:

The production dashboard stopped processing traps and therefore no alarms were presented to NOC.
No alarms or notifications were generated during the outage period.

Incident severity: Complete service outage

Data loss:

Total duration of incident: 1 day

Timeline

All times are in UTC

Date	Time	Description
15 Mar 2022	08:36	LON/AMS ... etc
15 Mar 2022	08:37	rmq partition, correlator stopped proce3ssing
15 May 2022	time ...	notifications
16 May 2022	time	oc/josep ... etc (todo)
16 May 2022	time	erik restarted rmq (todo)