SIG-MSP spring meeting 2026 - Lisbon, Portugal (joint with SIG-Marcomms)

Dates: 3-4 March 2026

Venue/Location

Radisson Blu Hotel

Av. Mal. Craveiro Lopes 390, 1749-009 Lisboa, Portugal

Lisbon, Portugal

Accommodation/recommended hotels:

Radisson Blu Hotel

You can use the promotional code "FCCN" for a discount at this hotel. The code is valid from 1-9 March for standard/single rooms (incl breakfast) at the negotiated price of 125 euros per night (+ 4 euros city tax).

2. NH Lisboa Campo Grande (20-minute walk)

Remote attendance:

Join Zoom Meeting
https://geant.zoom.us/j/64864275493?pwd=Xkfu1gdaBcOOazAW9rAt76W8FSMpCa.1

Meeting ID: 648 6427 5493
Passcode: 413248

REGISTRATION LINK HERE

(both on-site and online participation is possible)

For any questions, please email nadelina.sandu@geant.org.

MEETING STRUCTURE

3 March afternoon – SIG-MSP meeting
3 March evening – joint SIG-MSP/SIG-Marcomms dinner (self-paid)
4 March morning – joint SIG-MSP/SIG-Marcomms meeting
4 March afternoon – SIG-Marcomms meeting

AGENDA -TIMES ARE IN WESTERN EUROPEAN TIME (WET - Lisbon time)

Tuesday, 3rd of March

Time	SIG-MSP MEETING
13:00 - 14:00	Arrival & Lunch at Rafael Bordalo Pinheiro Restaurant (inside Radisson Blu)
14:00 - 14:30	Welcome & Service Portfolio Overview - João Nuno Ferreira (FCCN) Slides
What’s hot? How do you market it? Metrics/Management and how do you report on it?
14:30 - 15:15	Pre-Service launch considerations NRENs present their 'hot' (new or recently updated) service - this should include how they are to be marketed to users. Some examples could be services on Quantum, AI, Fibre sensing, Security etc. Presentations followed by roundtable/open discussion. Campus Network as a Service - Harold Teunissen (SURF) Time and Frequency Network - Harold Teunissen (SURF) - on behalf of Sander Klemann Slides Public Value by Design: Launching AI and Digital Services in a National Education Ecosystem”- Barbara Pinculić (CARNET) Slides
15:15- 15:45	Coffee Break
15:45 - 16:30	Post-Service launch metrics/management Once a new service is added to the NREN service portfolio, what are the next steps when it comes to customer portals & reporting metrics? How is that used for strategic relationship management? Focus on best practices/what worked/top tips and learnings. Short presentations + guided panel discussion or open discussion. Governing user needs...the before and after - Ariela Hercek (ARNES) Slides A Decade of NREN Co-Creation and Learning with Cloud Frameworks - Maria Ristkok (EENet) & Eva Nestorovska (PSNC) Slides Vendor Compliance Service - how to grow after early successes - Koos Kruithof (SURF) Slides
16:30 - 17:00	Updates Atlassian...where are we now and next steps - Nicole Harris (GÉANT)
End of Day 1
17:30 - 19:00	Social activity - Sightseeing bus tour We will be picked up in front of the hotel and dropped off at the dinner place.
19:00/19:15	Joint dinner at Mensagem - Restaurante e Bar Panorâmico (€50 per person 3-course dinner, self-paid on the spot) Address: R. da Oliveira ao Carmo 8, 1200-309 Lisboa, Portugal

Wednesday, 4th of March

SLIDES AVAILABLE ON SIG-MARCOMMS WIKI PAGE HERE.

Time	JOINT SIG-MSP/SIG-MARCOMMS MEETING
	Collaboration and co-creation between marketing experts and service owners / User journey and service requirements
09:00 - 09:15	Welcome - Salomé Branco (FCCN)
09:15 - 10:15	Strategy from Day One: how FCCN’s Marketing supports services through their life cycle (Joana Silverio & Raquel Alfredo, FCCN) Aligning the portfolio strategy to SURF’s value proposition (Lonneke Walk, SURF) Implementing a brand strategy across marketing, communications and service design (Lars Fuglevaag, Sikt)
10:15 - 10:45	Coffee Break
10:45 - 11:45	Compendium update - Jennifer Ross (GÉANT) Secure Storage Network service - The RAS Pilot: Testing Co-Creation Between Marketing and Services (Rafael Horigome, RNP)
11:45 - 12:30	Roundtable discussions
12:30	Lunch at Rafael Bordalo Pinheiro Restaurant (inside Radisson Blu)
13:30 - 17:00	SIG-Marcomms meeting. Agenda can be found here.

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