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The purpose of this review is perform a revision of the services, at the point when we are exiting the GN4-1 timeframe. The review should reflect the period of GN4-1: 1. May 2015 - 30. April 2016, and the roadmap for the next time frame of 2-3 years.   


Service (Operational) Manager 


Miroslav Milinović

 

 KPIs 


Short name

Operational KPIs

Baseline 30/04/15
(end of GN3plus)

Target 30/04/16
(end of GN4-1)[1]

Measured 30/04/16
(end of GN4-1)

Explanation
KPI 1

International eduroam authentications per month

31,832,243

26,000,000

47,339,724

Counts sucessful authentication requests that pases ETLR servers,

for which time interval are those numbers - what is the start point

KPI 2National eduroam authentications per month147,726,234117,000,000215,597,792

Counts successful authentication requests that pases (only) FTLR servers

for which time interval are those numbers - what is the start point

[1] The target figure for end GN4-1 was set a number of months before the project began and is therefore lower than the baseline. The actual achieved growth exceeds that which would have been predicted with the same methodology of the original predictions.


Uptake trends

*NRENs and end-users where applicable 


The eduroam service continues to see significant growth, both within countries and across borders. Seasonal fluctuations are evident, linking with main academic holiday seasons and new terms, but on a month-to-month comparison, every month saw growth based on the previous year at national and international levels. The start of the academic year 2015-2016 was performed particularly strongly.

Growth of eduroam national roaming authentications : GN3plus and GN4-1

Growth of eduroam international roaming authentications: GN3plus and GN4-1

 

At the end of the reporting period, the eduroam supporting tool CAT had 1281 supported IdPs, over 1000 of which are fully configured. During the period, 1,262,104 downloads were delivered, 1,259,842 of which were end user profiles. do we have numbers at beginning of GN4-1 ?

Distribution of CAT downloads per type of user device OS

 

During GN4-1 two new NROs joined eduroam, Georgia and Ukraine  what was the number of NROs in beginning of GN4-1 , and what is the number of geant pariticipants in gn4-1. Who didnt join and why.


Devops Roadmap 

*Roadmap should cover cover upto next year, with more details on plans for next quarter


Miro, can you please provide a roadmap even better at... We can than put a url to that roadmap here.  


Development Roadmap 

*Roadmap should cover next 2-3 years, and show where we are on it


Input needed from JRA3 Ann Harding

 

Service availability and incidents

*Including any security breaks


Miro please add


Usage and scalability issues


Miro please add

 

Support, operations and devops effort spent and planned


 Ask Ann to provide numbers from the SA5 budget. 


Proposal for additional KPIs related to usage, uptake and costs


Ann, Miro ? please add

Although GN4-2 Technical Annex does not have details on target values for KPIs, we have projected the target based on the current rate of usage growth and expected changes in the market. It is expected that growth of eduroam will be slower than in previous years due to full coverage/use in many organisations, and the potential impact of the abolition of roaming data charges in the EU. Nonetheless, as eduroam delivers more value than simply cost of network access, growth is still expected.

Short name

Operational KPIs

Baseline 30/04/16
(end of GN4-1)

Target
M8 of GN4-2 [1] 

Target
M20 of GN4-2

Target
M32 of GN4-2
Explanation
KPI 1

International eduroam authentications per month

47,339,724

43,000,000

49,000,000

55,000,000

Counts sucessful authentication requests that pases ETLR servers

for which time interval are those numbers - what is the start point

KPI 2National eduroam authentications per month215,597,792180,000,000207,000,000228,000,000

Counts successful authentication requests that pases (only) FTLR servers

for which time interval are those numbers - what is the start point

 [1] The target figure for end GN4-1 was set a number of months before the project began and is therefore lower than the baseline. The actual achieved growth exceeds that which would have been predicted with the same methodology of the original predictions.


Any Other Issues


 Miro  please add

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