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eduGAIN Participants shall define a security contact for the federation that will act a 

The security contact shall respect the following base requirements:

  • It is strongly recommended to use a dedicated email address for the security contact. 
  • Where possible, use the contact of the NREN's security function (local CERT/CSIRT).
  • Refer to the eduGAIN CSIRT <abuse@edugain.org>, which is the established security contact for the eduGAIN Service, for federated security incident notification and coordination.
  • Respond to requests for assistance with a security incident from the eduGAIN CSIRT or other eduGAIN Participants in a timely manner. The recommended response time is half business day.

  • Respect the Traffic Light Protocol [TLP] information disclosure policy and use it during incident response communications (ref. https://www.first.org/tlp)

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